Do you excel at working cross-functionally to achieve common goals? Would you describe yourself as collaborative, analytical, strategic, and data-driven? If so, you could find a home on the Operational Analytics & Insight (OAI) team at Spectrum.
At Spectrum, we keep more than 32 million customers connected across our 41-state footprint. Our Operational Analytics & Insight team provides the measurement, insights and recommendations that inform our digital strategies. By helping answer critical questions about the customer experience, sales, and operations, this team plays a vital role in delivering the exceptional services and experiences Spectrum is known for.
BE PART OF THE CONNECTION
As a
Lead Data Analyst, AI Engineering
on the Operational Analytics & Insights team, youll work in a fast-paced, collaborative environment to develop data-driven solutions to Spectrums business problems. Youll have the unique opportunity to leverage and work with cutting-edge AI technologies, including real-time transcriptions and other advanced AI applications. Youll be empowered to think of new approaches, use analytical, statistical, and programming skills to analyze and interpret data sets, and apply your AI expertise at scale. This role offers an excellent opportunity to lead projects, drive innovative solutions, and further advance your skills and career with Spectrum, all while making a significant impact on our operations and customer experiences.
WHAT OUR LEAD DATA INSIGHTS ANALYSTS ENJOY MOST
Providing metrics definition, data visualizations, and Extract, Transform, and Load (ETL) requirements
Extracting, cleaning, and engineering data for analysis
Interpreting data, formulating hypotheses, and developing an analytical approach to meet business requirements
Using advanced visualization tools like Tableau, PowerBI, Streamlit, and Excel, to create reports for customers
Obtaining new reference data sources required to deliver on business needs
Using data visualization and presentations to communicate results and make recommendations
Creating analyses and dashboards that are usable, elegant, and industry-leading
If you enjoy demonstrating your ability to analyze, interpret, and present data in-depth, this could be the role for you. Youll continually expand your knowledge and expertise while growing your career with Spectrum.
WHAT YOULL BRING TO SPECTRUM
Required Qualifications
Experience :
Working within a data platform/data analysis environment 7+ Years; Customer facing products/services environment 7+ Years
Education :
Bachelors degree in computer science, engineering or related field, or equivalent experience
Technical skills :
Mastery of advanced analytics processes and reporting design principles
Mastery in Python and SQL
Proficient in documenting business and technical requirements for various projects
Expertise in data extracting, transforming, and loading (ETL)
Hands-on experience in designing and developing AI solutions using Microsoft Azure ML, Databricks, AWS, Redshift, and Fabric
Proficient in integrating and working with APIs
Expertise in data visualization, dashboarding, and reporting tools such as Power BI, Tableau, Streamlit, and Databricks
Strong understanding of Machine Learning concepts including supervised and unsupervised learning, model training, evaluation, and deployment
Hands-on experience with Large Language Models (LLMs) (finetuning, retraining, and prompt engineering)
Abilities :
Analyze and interpret data
Make decisions and solve problems while working under pressure
Mastery of advanced design and implementation practices within data visualization tools
Effective written and verbal communication skills
Preferred Qualifications
Experience :
AI frameworks and libraries such as TensorFlow, PyTorch, or Transformers for building and deploying models
Working with text data including Natural Language Processing (NLP) techniques such as tokenization, lemmatization, sentiment analysis, text classification, topic modeling, and entity recognition
Abilities :
Explain complex AI concepts to non-technical audience
This position is not eligible for immigration sponsorship.
SPECTRUM CONNECTS YOU TO MORE
Dynamic Growth : The growth of our industry and evolving technology powers our employees careers as they move up or around the company
Learning Culture : We invest in your learning, and provide paid training and coaching to help you succeed
Supportive Teams : Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed
Total Rewards : See all the ways we invest in youat work and in life
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CDA335 2025-52371 2025
Here, employees dont just have jobs, they build careers. Thats why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between
$88,200.00 and $156,600.00 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
Get to Know Us
Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, youre joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.
Who You Are Matters Here
Were committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.