At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent — along with our deep experience in machine learning — position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build.
Team Description:
The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact.
In this role
Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One.
Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc.
Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more.
Invent and introduce state-of-the-art LLM optimization techniques to improve performance metrics such as scalability, cost, latency, and throughput of large-scale production AI systems.
Contribute to the technical vision and the long-term roadmap of foundational AI systems at Capital One.
The Ideal Candidate
You love to build systems, take pride in the quality of your work, and share our passion to do the right thing. You want to work on problems that will help change banking for good.
Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production.
You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven.
You are deeply technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss.
Basic Qualifications
Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields, plus at least 2 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields
At least 2 years of experience programming with Python, Go, Scala, or Java
Preferred Qualifications
2 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g., AWS, Google Cloud, Azure, or equivalent private cloud)
Experience developing, delivering, and supporting AI components
Experience developing AI and ML algorithms or technologies (e.g., LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang
Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
This role is also eligible to earn performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Salaries for part-time roles will be prorated based upon hours worked. Sales Territory: $120,900 - $138,000 for AI Engineer. Cambridge, MA: $133,000 - $151,800 for AI Engineer. McLean, VA: $133,000 - $151,800 for AI Engineer. New York, NY: $145,100 - $165,600 for AI Engineer. San Francisco, CA: $145,100 - $165,600 for AI Engineer.
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn a performance-based incentive compensation, which may include cash bonuses or long-term incentives (LTI). Incentives could be discretionary or non-discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws.
If you require accommodations during the recruitment process, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information will be kept confidential and used only to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please email Careers@capitalone.com.
Capital One does not provide, endorse nor guarantee third-party products or services and is not liable for information available through this site. Some positions posted may be for Capital One Canada, Capital One Europe, or Capital One Philippines Service Corp. (COPSSC), depending on location.