Staff AI Engineer, Customer-Agent Systems

Klaviyo is seeking a Staff Engineer for Applied AI (Customer Agent) in Boston. You will set technical and product direction for a core area, owning a 0‑to‑1 agentic product with startup speed and big‑company resources. You’ll work hands‑on across orchestration, evaluation, and governance to shape the platform’s evolution. You’ll lead in a multi‑tenant environment, tackle non‑deterministic challenges, and drive reliable production systems while mentoring peers and collaborating with product, data

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