For the past 20 years, we have powered many Digital Experiences for the Fortune 500. Since 1999, we have grown from a few people to more than 4000 team members across the globe that are engaged in various Digital Modernization. For a brief 1 minute video about us, you can check https://youtu.be/uJWBWQZEA6o.
What will you do?
What are we looking for?
We are seeking a
Senior Generative AI Engineer
with a passion for building intelligent, agentic systems that transform how consumers interact with healthcare. This role is ideal for hands-on, driven individuals who want to be at the forefront of AI innovation-designing and deploying
LLM-powered agents
that provide dynamic, context-aware, and personalized chat experiences.
As a Senior Engineer, you will contribute to the development of
agentic AI platforms
that leverage
LangGraph ,
multi-agent orchestration , and
LLM tool use
to deliver scalable, secure, and human-centric solutions. You will work across architecture, product, and engineering teams to build the next generation of conversational AI that empowers our members throughout their health journeys.
What We Expect of You:
Proven experience designing and deploying
agentic AI systems
using LLMs, vector databases, and orchestration frameworks like
LangGraph or LangChain
Deep understanding of
LLM tool use ,
memory management ,
retrieval-augmented generation (RAG) , and
multi-agent collaboration
Strong ability to work with cross-functional stakeholders to define and implement scalable, extensible AI architectures
Experience building
stateful, goal-driven agents
that can reason, plan, and act autonomously in complex environments
Passion for building
human-centric AI
that is ethical, explainable, and aligned with user needs and regulatory standards
Excellent communication and evangelism skills to influence technical direction and promote best practices
Responsibilities Include:
Architect and implement
agentic AI chat systems
that integrate LLMs with tools, APIs, and memory for dynamic task execution
Design and develop
LangGraph-based workflows
for orchestrating multi-step, multi-agent interactions
Collaborate with Product Managers, Architects, and Engineering Leads to define AI capabilities and roadmap
Build and maintain
reference architectures ,
POCs , and
technical documentation
to guide engineering teams
Ensure AI systems meet
non-functional requirements
such as performance, scalability, observability, and security
Mentor engineers and foster a culture of innovation, experimentation, and continuous learning in GenAI
Advocate for
responsible AI practices , ensuring compliance with PII/PHI handling, ADA, and other regulatory standards
Stay current with advancements in LLMs, agentic frameworks, and AI safety to inform strategic decisions
REQUIRED QUALIFICATIONS
8+ years of software engineering experience, with 3+ years in AI/ML or LLM-based application development
2+ years of hands-on experience with
LLM orchestration frameworks
(e.g., LangGraph, LangChain, Semantic Kernel)
2+ years of experience building
agentic AI systems
or
autonomous agents
using OpenAI, Anthropic, or open-source LLMs
Strong proficiency in
Python ,
FastAPI ,
vector databases
(e.g., FAISS, Weaviate), and
RAG pipelines
Experience with
cloud platforms
(GCP preferred),
microservices , and
API-first development
Familiarity with
CI/CD ,
DevOps , and
observability tools
for AI systems
PREFERRED QUALIFICATIONS
Experience with
LangGraph
or similar graph-based agent orchestration tools
Knowledge of
LLMOps ,
prompt engineering , and
fine-tuning
or
RAG optimization
Experience with
chatbot frameworks ,
voice assistants , or
multimodal agents
Background in
healthcare ,
HIPAA compliance , or
regulated AI systems
Strong understanding of
AI safety ,
alignment , and
ethical AI design
Excellent communication and presentation skills
Compensation, Benefits and Duration
Minimum Compensation: USD 48,000
Maximum Compensation: USD 168,000
Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role.
Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees.
This position is available for independent contractors
No applications will be considered if received more than 120 days after the date of this post.