Overview
At Capital One, we are creating responsible and reliable AI systems, changing banking for good. Our investments in technology infrastructure and talent position us to be at the forefront of enterprises leveraging AI. We aim to bring humanity and simplicity to banking through AI & ML and to build world-class applied science and engineering teams to deliver breakthrough product experiences and scalable AI infrastructure.
In this role, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses.
Team Description
The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our AI vision to life. We work with partners across the company to advance science and AI engineering, building and deploying proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance products with AI in responsible and scalable ways for maximum impact.
In this role
Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how customers interact with Capital One.
Oversee the design, development, testing, deployment, and support of AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability.
Make high-judgment build-vs-buy decisions across a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more.
Invent and introduce state-of-the-art LLM optimization techniques to improve performance—scalability, cost, latency, and throughput—of large-scale production AI systems.
Contribute to the technical vision and the long-term roadmap of foundational AI systems at Capital One.
Attract and retain top AI talent and nurture personal and professional development for the team. Foster a culture of learning and staying abreast of the state-of-the-art in AI.
The Ideal Candidate
You love to build systems, take pride in quality, and are motivated to do the right thing while changing banking for good.
Passion for staying abreast of the latest research and an ability to apply novel techniques in production.
You empower others through mentoring and coaching, are hands-on when necessary, and lead by example.
You adapt quickly, bring clarity to undefined problems, ask questions, and articulate findings concisely. You have the courage to share new ideas even if they are unproven.
You are deeply technical with a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enables you to spot optimization opportunities others miss.
You are a resilient trailblazer who can forge new paths to achieve business goals when the route is unknown.
Basic Qualifications
Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in these fields plus at least 4 years of experience in AI/ML.
At least 1 year of people leadership experience.
Preferred Qualifications
3 years of experience managing and leading an engineering team.
6 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud).
Experience developing AI/ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang.
Passion for AI research and systems, with the ability to apply novel techniques in production.
Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers.
Capital One is an equal opportunity employer (EOE). We provide reasonable accommodations in accordance with applicable laws. For assistance, contact Capital One Recruiting.
Capital One does not provide, endorse, or guarantee third-party products or services. Capital One Financial is made up of several entities; postings in Canada, the UK, and the Philippines refer to respective Capital One entities.
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