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Senior AI Engineer β Voice & NLP (LLM/RAG)
Capgemini
2 hours ago
Full-time
On-site
Charlotte, North Carolina, United States
Tundra Technical Solutions is seeking a senior AI Engineer to design scalable LLM and NLP solutions for high-volume customer interactions. You will drive architecture, best practices, and innovation across voice AI systems.
Responsibilities include architecting AI-driven IVR systems, building NLP models for intent detection, and designing LLM workflows with prompt engineering and RAG. You will mentor offshore and junior AI engineers and collaborate with cross-functional teams.
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