Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.
The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.
At American Express, our mission is to deliver the world's best customer experience every day. At the heart of this mission is our Information Security organization, enabling exceptional experiences built on a foundation of trust, service, and security. We leverage advanced technologies and data-driven insights to stay ahead of an evolving threat landscape. We foster a culture of passion, curiosity, and courage-empowering you to innovate, grow, and help shape the future of a Fortune 100 company.
Trust. Service. Security.
We are seeking a highly skilled Senior AI Engineer to design, develop, and deploy advanced AI agents that leverage large scale telemetry, security, application, and network data sources. The ideal candidate will build intelligent agentic systems capable of autonomous reasoning, anomaly detection, threat identification and operational decision support across digital channels.
This role requires expertise in Generative AI, Agentic AI frameworks, distributed data processing, and cybersecurity analytics. The engineer will work with diverse datasets including application logs, Layer 3 and Layer 4 network traffic, Web Application Firewall (WAF) events, bot detection signals, and other fraud/security data sources.
Responsibilities
Design, build, and deploy AI agents for identifying malicious activity, bot attacks, account takeover attempts, fraud patterns, API abuse, and network anomalies. Analyze large scale datasets from application logs, Layer 3 and Layer 4 network traffic, WAF logs and security events, Bot management and bot detection platforms, Threat intelligence feeds and external data sources
Create agents capable of correlating events across multiple telemetry sources, monitoring signals, triggering playbooks and learn from feedback.
Develop multi-agent systems capable of reasoning, planning, retrieval, tool usage, and workflow orchestration.
Implement Retrieval-Augmented Generation (RAG), agent memory, and knowledge graph integrations to improve agent effectiveness.
Create AI-powered copilots and investigative assistants for security analysts
Implement model monitoring, drift detection, and continuous improvement processes.
Mentor junior engineers and provide technical leadership on AI initiatives.
Define technical standards, best practices, and architectural patterns for AI agent development.
Qualifications
Bachelor's degree in Computer Science, Artificial Intelligence, Data Science, Engineering, or a related technical field.
7+ years of software engineering or AI development experience.
3+ years of experience with GenAI, LLMs, and agentic workflows
Strong programming skills in Python, NoSQL, REST API.
Experience building AI agents using frameworks such as LangGraph, LangChain or equivalent.
Experience with Model Context Protocol (MCP) for tool integration and A2A for agent-to-agent collaboration
Strong understanding of anomaly detection, classification and clustering.
Experience working with large scale log, telemetry, network, or security datasets.
Preferred Qualifications
:
Experience working with WAF platforms, bot management systems (Cloudflare or AWS Shield or Google cloud Armor), SIEM technologies, or security analytics tools.
Experience leading technical teams and delivering enterprise-scale AI platforms.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
At American Express, our culture is built on a 175-year history of innovation, shared values (https://www.americanexpress.com/en-us/company/who-we-are/) and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site (https://www.americanexpress.com/en-us/colleagues/benefits) .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.?
Job Info
Job Identification 26009667
Job Category Technology
Posting Date 07/22/2026, 07:40 PM
Apply Before 08/04/2026, 05:00 AM
Degree Level Bachelor's Degree
Job Schedule Full time
Job Shift Day
Locations AMEX 18850 North 56th Street, Phoenix, AZ, 85054, US(Hybrid)
Salary Range $123000 - $215250 annually + bonus + benefits
Career Area Technology
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