Senior AI Engineer: Agentic ML for Scalable CS

Airbnb's ML team in Assistance Engineering is advancing Agentic AI to power customer service, including the Chat AI and Voice AI assistants. You will shape ideas from inception to production, delivering scalable, proactive AI experiences that improve guest and host interactions. This role focuses on building cutting-edge ML systems, collaborating across product and design, and staying at the forefront of SOTA architectures. You will work on cross-functional initiatives and mentor others.

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