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Senior AI Engineer

DataJobs
1 hour ago
Full-time
On-site
Springfield, Missouri, United States
Jack Henry & Associates

is hiring a

Senior AI Engineer

for a

hybrid

role based in

Springfield, MO

(at least 1 day per week in an approved office location). This position focuses on bridging AI experimentation with production engineering so AI systems can be delivered as

reliable, secure, enterprise-ready solutions , with attention to

compliance and governance . You will collaborate across engineering, quality, security, and architecture to operationalize AI capabilities at scale.

What you’ll do

Lead and perform system analysis and programming to move AI proofs of concept into

production-ready software , including research when no established pattern exists.

Provide engineering support for applications across the lifecycle, from

code delivery

through

application retirement .

Develop, test, and review applications aligned to

business requirements

and industry best practices.

Use best practices, standard guidance, and

agentic development workflows

to create and modify code.

Consider impacts of code changes on

end users

and

internal teams , and review work produced by less experienced engineers.

Partner with quality and security stakeholders (including

cybersecurity ,

cloud infrastructure , and

AI governance ) to support timely delivery of high-quality products.

Work independently on critical tasks by setting and updating expectations for

scope ,

timelines , and

delivery size .

Create required

technical documentation , and participate in cross-functional discussions and meetings.

Stay current on emerging AI technologies and industry trends, recommending improvements to software development processes.

Adhere to departmental and corporate standards, and help define what

production-ready

means for AI systems at Jack Henry.

Lead

unit tests ,

integration tests , and

evals

to improve reliability, security, and performance of developed software, especially AI systems and workflows.

Debug and troubleshoot issues as they arise, including AI-specific failure modes such as

quality drift ,

prompt regressions ,

provider outages , and

cost spikes .

Contribute to product architecture when needed.

Build and support production AI capabilities, including

AI Gateway services ,

MCP integrations ,

agent frameworks ,

self-hosted inference , and

AI-powered applications .

Develop and improve testing, evaluation, monitoring, logging, and observability practices so AI systems remain

dependable ,

scalable , and

auditable

in production.

Improve AI system performance using model evaluation, operational monitoring, quality assurance, and continuous improvement.

Mentor engineers, establish AI development best practices, and drive adoption of AI technologies and agentic workflows across the organization.

Minimum requirements

6+ years

of technical experience in software development.

Production ownership

of AI systems (AI agents, AI features in products, MCP servers, etc.).

Experience with a major cloud environment:

GCP ,

AWS , or

Azure .

Experience with

unit testing

and

end-to-end automated testing .

Experience with

Kubernetes .

Experience with at least one:

Large language models (LLM) ,

vector databases .

Comfort with ambiguity and shifting priorities.

Self-directed style with willingness to push through roadblocks.

Travel up to

10%

to attend internal business meetings, training, and/or professional conferences.

Technologies

GCP, AWS, Azure

Kubernetes

Large language models (LLM), vector databases

AI Gateway services, MCP integrations, agent frameworks

Self-hosted inference

Unit testing, end-to-end automated testing

Observability

Benefits Outstanding benefit programs

to ensure the physical, mental, and financial well-being of people is always met.

Location and work arrangement This position is

hybrid

and requires at least

1 day per week

in any of the following office locations:

Allen, TX

Louisville, KY

Birmingham, AL

Cedar Falls, IA

Charlotte, NC

Overland Park, KS

Monett, MO

Springfield, MO

Immigration This position is

ineligible for immigration sponsorship and support .

What would be nice to have

Bachelor’s degree.

Fintech experience.

Experience with GCP and infrastructure as code (Terraform).

Experience in cloud security and DevOps.

Experience with model fine-tuning, evaluation (including controlling for bias), and validation.

Experience with AI observability, evals, and model monitoring.

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