Overview
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Since launching in February 2021, we have empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We have raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.
The Opportunity
As a Senior AI Engineer on our AI Infra Pod, you will build the systems, tools, and workflows that enable every Grow Therapy team to turn cutting-edge AI into patient and provider value—safely, reliably, and effortlessly. You\'ll partner with Product, Data, and operational stakeholders to identify high-impact opportunities and ship AI-powered workflows across the company. You will work on initiatives like building internal AI Agents for claims data extraction and submission via OCR, building support for MCP integrations and the voice modality of our coach assistant, and improving the overall performance and accuracy of our AI Agents at Grow Therapy.
What You\'ll Be Doing
AI systems engineering:
Design, build, and own LLM-powered services and orchestration that deliver reliable, low-latency experiences. Extend microservices, task queues, and event-driven data pipelines to support AI use cases at scale.
Applied AI development:
Develop prompts, retrieval and context engineering strategies, embeddings, and agentic workflows. Build evaluation frameworks; measure quality, latency, cost, and consistency; and iterate based on data.
Reliability, performance, and cost:
Own service SLOs; optimize model and service selection for throughput, latency, and cost; and instrument systems for observability and continuous improvement.
Cross-functional collaboration:
Work closely with Product, Data, Insurance Operations, Customer Support, Legal, HR, and other teams to scope workflows and ship pragmatic solutions that reduce toil and improve accuracy.
Enablement and mentorship:
Evangelize AI best practices, create reusable tools and documentation, and provide guidance to engineering peers to scale AI adoption across Grow Therapy.
You\'ll Be a Good Fit if
Bring 5+ years of professional software engineering experience building production systems
Have hands-on experience with industry-leading models and APIs (e.g., OpenAI, Anthropic) and tool use
Are fluent in prompt engineering, retrieval-augmented generation, context engineering, and embeddings
Have built agentic AI workflows and understand when and how to use them effectively
Can design and implement LLM-powered workflows end-to-end—from data pipelines to APIs to UX integration
Understand tradeoffs across model choice, latency, cost, and consistency, and make principled decisions accordingly
Bonus Points
Curiosity to explore new models, libraries, and tools (e.g., OpenAI Assistants API, Claude Tool Use)
Experience building AWS services with Terraform
Desire to mentor others and scale impact through evangelizing AI usage and creating reusable tools
Experience with distributed systems engineering, including microservices, task queues, and event streaming
Engineering Team Principles
You own what you build. You will feel ownership of the code you write, articulate the importance of the feature, and follow up to ensure its success.
We build solutions for our providers and clients. We write code to solve user problems, not just for the sake of solving technical problems.
You are not part of the tech team, but rather part of the team itself. Grow is a tech-enabled business and not a pure software business, so understanding how the business works is integral to your job.
(onsite from our NYC, San Francisco, or Seattle hub location three days per week: Tuesday, Wednesday, Thursday) or
fully remote . Both arrangements include travel 2–3 times per year (e.g., company and department offsites).
The base compensation for this role will vary depending on factors including relevant experience, qualifications, and the candidate\'s working location.
Benefits
Comprehensive Health Coverage:
Medical, dental, and vision insurance, plus life and disability coverage.
Parental Leave & Family Support:
Up to 18 weeks paid leave and a new child stipend.
Financial Wellness:
401(k) program and equity opportunities.
Meals & Home Office Support:
Stipends for home office setup and ongoing funds for meals, with tailored perks for remote and in-office employees.
Time Off to Recharge:
Flexible PTO, 12 paid holidays, and a full winter break week.
Wellness & Development:
Annual stipends for therapy and personal & professional growth.
Mental & Physical Health Support:
Weekly flexible hours for self-care and memberships to wellness apps.
Extra Perks:
Pet insurance discounts, commuter benefits, and global travel assistance.
Grow Therapy is an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Equal Opportunity
Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer.