Principal AI Engineer: Agentic Voice & GenAI Leader

GM Financial is seeking a hands-on Principal Engineer to lead strategy, design, and deployment of agentic voice solutions in a contact center, leveraging AWS, Azure, and telephony. You will mentor teams and deliver enterprise-grade Gen AI systems, including multi-agent orchestration and RAG pipelines. You will partner with product, security, and governance teams to ensure scalable, compliant AI capabilities while shaping best practices and architecture across the organization.

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