OverviewYou will serve as the technical and strategic lead for the deployment, governance, and optimization of Microsoft’s Copilot Chat, 365 Copilot, as well as other AI tools within a federal agency. This hybrid role combines enterprise architecture, AI governance, and hands-on engineering to deliver a secure, compliant, and mission-aligned AI platform. You’ll work across IT, cybersecurity, legal, and business units to ensure that Copilot and related AI services are fully integrated, operationally sound, and are driving measurable productivity gains across the agency.What You'll DoArchitecture & StrategyLead the end-to-end design and rollout of Microsoft 365 Copilot and Azure AI Foundry across a secure government tenantArchitect AI infrastructure including Microsoft Graph grounding, web grounding, plugin extensibility, and telemetry integrationEvaluate and integrate third-party AI plugins and connectors in accordance with federal security standardsAlign AI platform capabilities with agency mission goals and bureau-specific needsGovernance & ComplianceDevelop and enforce AI governance policies, including responsible use, data boundaries, and risk mitigationEnsure compliance with federal frameworks such as FedRAMP, FISMA, NIST AI RMF, and agency-specific directivesCollaborate with legal, cybersecurity, and privacy teams to manage ethical and regulatory considerationsEngineering & OperationsAdminister and optimize Copilot services, plugins, and Graph-based integrationsImplement secure access controls, role-based permissions, and data protection mechanismsMonitor AI performance, usage telemetry, and system health across bureausTroubleshoot and resolve technical issues related to AI services and integrationsEnablement & AdoptionDrive Copilot adoption through training, prompt libraries, and tailored use casesPartner with business owners to identify AI opportunities and deliver measurable productivity improvementsMaintain technical documentation, support channels, and user-facing resourcesReport on AI usage, adoption metrics, and ROI to leadershipRequired Knowledge and SkillsU.S. Citizen eligible for Public Trust clearance, existing clearance is preferred10+ years of experience in enterprise architecture, cloud engineering, or AI platform deployment, Azure GCC and MSFT FedRamped solutions.Deep expertise in Microsoft 365, Azure AI, Microsoft Graph, associated APIs and Copilot extensibilityProven success in infrastructure governance, risk management, and operational supportExpertise in PowerShell, Azure CLI or other tools used for scripting and automation.Strong communication skills across technical and executive audiencesExperience in both government and commercial environments preferredAbilitiesTechnical focus areasGrounding & data access:Configure web groundingand Microsoft Graph grounding(Graph connectors, indexing scope, ACL mapping) to ensure least‑privilege access to SharePoint, OneDrive, Teams, and line‑of‑business repositories. Additionally, there will likely be the need to support other FedRamped, AI solutions available in the marketplace, and the ability to understand and expand utilization of MSFT Copilot products as needed.Extensibility:Support Copilot Studio/Teams extensions as applicable; document integration patterns and guardrails.Security & monitoring:Enable auditing, logging, and alerting across Microsoft 365/Entra; integrate with Log Analytics and SIEM/SOAR.Data protection:Implement Microsoft Purview (Sensitivity Labels, DLP, eDiscovery), retention, and auditing aligned to government requirements.AI Policy & Governance (Government Context)Draft and operationalize acceptable use, data classification/handling, human‑in‑the‑loop requirements, red‑teaming, incident response, and model safety boundaries.Align controls to Zero Trustprinciples and frameworks relevant to the environment (e.g., NIST 800‑53/171, FedRAMP baselines).Establish lifecycle governance for prompts, connectors, plugins, and data sources (change control, reviews, recertification).API Access to Copilot (Plugins/Connectors/Extensions)Design and secure API endpointsand app registrations (OAuth 2.0, Entra ID) for Copilot extensibility.Implement Graph and LOB connectorswith correct permission scopes (delegated vs. application) and enforce conditional access/MFA where appropriate.Build telemetry for API usage, errors, latency, and throttling; define SLOs and operational runbooks.Adoption, Training, and SupportCreate admin and end‑user enablement (guides, quick starts, office hours).Define support tiers, SLAs, and escalation paths; maintain knowledge base and runbooks.The ability to educate other team members on AI prompt generation, to enable better customer support.Nice to HavesPreferred ExperienceFamiliarity with federal IT security and compliance frameworksExperience with plugin development, secure API integration, and telemetry analysisBackground in change management, user enablement, and cross-functional collaborationSalary Range$180k-$225k
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