Say hello to possibilities.
It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction— giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.
This is where you and your skills come in. We’re currently looking for: Responsible to support the design, implementation, and optimization of scalable Artificial Intelligence (“AI”) and Machine Learning (“ML”) solutions.
To succeed in this role you must meet the following requirements:
Collaborate with cross-functional teams (Product, Data, Engineering) to develop and implement AI/ML solutions
Establish and promote ML Operations and lifecycle management best practices
Design, build, and manage scalable ML infrastructure
Develop, validate, deploy, and monitor ML models and applications
Create and maintain optimized data pipelines
Utilize programming languages (Python, R, Scala, Java) and adopt CI/CD best practices, including automation and monitoring
Implement state-of-the-art Generative AI models and workflows (ASR, LLM, TTS, RAG, & Search)
Stay up to date with emerging ML/AI technologies, frameworks, and best practices
Scale and support large distributed systems serving millions of customers daily
Maintain and extend RingCentral’s internal AI platform
Build Agentic AI products to drive business value
Bring thought leadership to AI products & services
Desired Qualifications:
U.S. Master’s degree in Data Science, Computer Engineering or a related field, or foreign equivalent, plus two (2) years of related experience, or U.S. Bachelor’s degree or equivalent in Data Science, Computer Engineering or a related field plus five (5) years of related experience, is required.
Experience with analytics, Machine Learning (“ML”), data science, platform development, data aggregation and analysis, statistical analysis, ML/AI modeling, TensorFlow, PyTorch, Generative AI, NLP, deep learning, statistical methods, GCP, AWS, Azure ML, data structures, algorithms, software architecture, MLOps, ML lifecycle management, CI/CD, and Docker is required.
What we offer:
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
401K match and ESPP
Paid time off and paid sick leave
Wellness programs including 1:1 coaching and meditation guidance
Paid parental and pregnancy leave and new parent gift boxes
Parental support for children with developmental and learning disabilities
Pet insurance
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee perks and discounts program
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.