Lead Voice AI Engineer — Real-Time Production ML + Equity

Cresta is seeking a Lead Engineer, AI Agent Voice Experience to build the next generation of AI-powered voice systems for the contact center. You will work at the intersection of speech, language, and real-time production systems, improving how AI listens, understands, reasons, empathizes, and responds in live customer conversations. You will develop and deploy end-to-end ML systems for ASR, TTS, and agentic workflows, collaborating with researchers, product, and platform teams to deliver

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