Lead Platform AI Engineer for GenAI Support

Oracle is seeking to advance AI-enabled support platforms by leading cross-group platform initiatives, shaping software architecture, and enhancing observability across services. You will drive design reviews, API governance, and reliability efforts while mentoring teams and ensuring scalable, secure solutions. The role emphasizes collaboration across engineering, SRE, and security, with a focus on reducing cognitive load for support engineers and accelerating issue resolution through automation

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