Lead AI Engineer for Production-Grade Customer Agents

Klaviyo in Boston, MA is seeking a Lead Engineer for Applied AI (Customer Agent). You will set the technical and product direction for a core area of Customer Agent, building a 0-to-1 agentic product with startup speed but the scale of an established tech company. You’ll stay hands-on with the hardest problems, from orchestration to governance, and mentor others while shipping production-grade systems that handle real traffic.

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