Lead AI Engineer
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
What You'll Do
Build the Agent Flywheel
Develop ML & Agent Systems
Own Data & Model Pipelines
Evaluation & Experimentation
Systems & API Development
Core Requirements
6+ years in AI/ML engineering or applied data science
Strong Python experience in production systems
Proven experience building and deploying ML models
Experience building data pipelines (ETL/ELT, batch or streaming)
Experience with APIs and backend systems
Preferred Qualifications
Experience with agent improvement systems (scoring, optimization loops)
Exposure to evaluation tools (e.g., LangSmith, Braintrust, or similar)
Experience with large-scale experimentation platforms
Familiarity with enterprise SaaS or CRM
What Success Looks Like
Agents and ML models improve continuously via feedback loops
Reliable data and evaluation pipelines power the agent flywheel
Measurable impact on business metrics (conversion, revenue, efficiency)
Fast, safe iteration enabled by strong evaluation systems
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what's possible — for yourself, for AI, and the world.