ZS
is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by
bringing together data, science, technology
and
human ingenuity
to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a
client-first mentality
to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
What you'll do:
Lead AI Engineer
in the
Platforms and Products
will...
We are seeking a highly motivated
Applied AI Engineer
with a strong foundation in Machine Learning and a deep interest in
Large Language Models (LLMs)
and
Generative AI . This role focuses on building, optimizing, and evaluating
production-grade LLM systems , including
Retrieval-Augmented Generation (RAG) , fine-tuning workflows, and scalable inference pipelines.
Design and implement
LLM-powered applications
using state-of-the-art transformer models.
Build and optimize
RAG pipelines
using embeddings, chunking strategies, and vector search.
Experiment with
prompt engineering ,
structured outputs
(JSON schemas/function calling), and
tool-augmented LLMs
(agents/workflows).
Fine-tune models using techniques such as
LoRA ,
PEFT , and
instruction tuning .
Develop and evaluate
embedding models
for similarity search and semantic retrieval.
Conduct
LLM evaluation
using automated and
human-in-the-loop
techniques (offline + online).
Optimize inference workflows for
latency ,
GPU utilization , and
cost efficiency
(quantization, batching, caching).
Build and maintain REST API Services (FastAPI etc.) to deploy LLM/RAG endpoints, integrate with product systems, and support scalable inference.
Contribute to integration of AI systems into
production software environments
(CI/CD, monitoring, reliability).
Research and prototype cutting-edge approaches in Generative AI and share learnings with the team.
What you'll bring:
A master's or bachelor's degree in Computer Science or related field from a top university
4+ years' hands-on experience in Machine Learning (ML) with production LLM systems
Good fundamentals of machine learning, deep learning and fine tuning models (LLM) including:
Understanding of transformer architectures
Prompt engineering expertise
Embeddings and vector search
Experienced in backend API design with FastAPI, async patterns, rate limiting
Experience with vector DB including:
Pinecone, Weaviate, or Chroma
Embedding storage and similarity search
Hybrid search implementations
Strong programming expertise in Python is must including:
Async programming (asyncio, async/await)
Type hints and Pydantic
SOLID principles and design patterns
Experience in ML Ops to measure and track model performance including:
MLFlow for model tracking
Langfuse for LLM observability (strongly preferred)
Model versioning and A/B testing
Experience in working with NLP & computer vision
Fluency in English
Client-first mentality
Intense work ethic
Collaborative spirit and problem-solving approach
How you'll grow:
Cross-functional skills development & custom learning pathways
Milestone training programs aligned to career progression opportunities
Internal mobility paths that empower growth via s-curves, individual contribution and role expansions
Perks & Benefits:
At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations | Where we work | ZS.
Hybrid working model:
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
Work Authorization:
This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.
To complete your application:
An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com