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Lead AI Engineer
role at
SingleOps
What Makes Us Stand Out:
With the combined strengths of SingleOps and Landscape Management Network (LMN), we lead the way in all-in-one business management solutions for the green industry. Every day, thousands of professionals in landscaping, tree care, design/build, snow removal, irrigation, and more rely on our tools to transform their business operations. From managing customer records and creating estimates to scheduling crews, processing payments, and gaining insights into real-time profitability—our software does it all. Together, our customers have processed over $4 billion in revenue, driving forward the green industry's digital evolution.
What Makes Us Stand Out:
As a team, we're on a mission to reshape an age-old industry, and we're looking for people who thrive on challenging and meaningful work. Our environment is highly collaborative, innovative, and supportive, with a shared commitment to having fun while making an impact. We live by our core values:
We Before Me, Bias to Act, Growth Mindset, The Extra 1%, Forgiveness, and 1 Customer, 1 Team . If this resonates with you, we'd love to meet you and explore how you can help us build the future of the green industry!
Our culture and growth has been recognized with multiple awards, it's a great time to join!
Comparably 2024 #23/100 Best (small/ medium sized companies) Leadership Teams
Comparably 2024 #63/75 (small/ medium sized companies) Happiest Employees
#9 Atlanta Business Chronicle's 2024 Best Places to Work (Our second year in a row!)
#6 of Built In's 2024 Best Places to Work: Top 50 start-ups in Atlanta (Our second year in a row!)
Inc Magazine's 2023 Best Places to Work
Inc. 5000: #131 of 2024 Southeast Regional America's Fastest Growing Companies. (Our third year in a row!)
Inc 5000 America's fastest-growing private companies (Our third year in a row!)
Certified Great Place to Work Canada 2024
The Team
You'll be joining our 30-person engineering organization, a collaborative group of passionate, product-minded builders and will report directly to the VP of Engineering. This team is responsible for evolving and adding powerful new capabilities to our mature, successful SaaS platform.
The Role
You will lead the charge in creating the next stage of our product's evolution. Your journey will be a creative one: from exploring cutting-edge techniques to shipping our first-ever intelligent features. You will define the AI roadmap, select the best tools for the job, and set the technical foundation for the future AI/ML team that will follow in the path you create.
The Challenges
Charting the Course. You are the founder of our AI practice. The primary challenge—and opportunity—is to turn the blank slate of our AI strategy into a clear, strategic roadmap.
Building the First Engine. You will build our AI capability from scratch atop a solid foundation.
Pioneering Integration. The first of anything is always the hardest. You will navigate the unique challenges of integrating brand-new, intelligent systems with a mature platform.
Why This Role Matters
We're excited about this role because we know our customers still face tedious and time-consuming tasks every day. You will be the key person to help us reduce that drudgery and create unique, innovative experiences that enrich their lives.
Outcomes You Will Drive
Design and deploy our first set of AI-powered features, moving from prototype to production.
Develop a long-term vision and roadmap for AI within our product.
Architect and implement robust LLM orchestration systems to create reliable and scalable features.
Integrate AI/ML models into our existing platform.
Establish best practices for the full AI/ML lifecycle.
What We're Looking For
We're looking for a seasoned, pragmatic, and product-minded engineer who thrives in a collaborative environment. You should be an excellent communicator who can articulate complex technical concepts to all audiences.
8+ years of overall software engineering experience, 6+ years of hands-on AI/ML experience
Proven experience building and shipping AI/ML features in a production environment.
Hands-on experience with Large Language Models (LLMs) like GPT, Claude, or open-source alternatives.
Familiarity with LLM orchestration frameworks such as LangChain, LlamaIndex, or similar tools.
Experience with vector databases (e.g., Pinecone, Chroma) and embedding techniques.
Strong programming skills, particularly in Python.
USA
SingleOps does not sponsor work authorization needs; candidates must have proper work authorization to work for any employer in the United States, without sponsorship from the company.
Reasons why you would love it here!
Join an incredible team culture that's all about collaboration, support, and having fun while making a real impact every day.
We prioritize your well-being with comprehensive health, dental, and vision plans for you and your family.
401K Matching!
We also offer additional options for HSA, FSA, Dependent Care FSA, short-term/long-term disability, life insurance, and much more!
We invest in your growth through conferences, courses, or any tools that help you advance.
Enjoy a great work-life balance with unlimited Paid Time Off, paid company holidays, and a company-wide shutdown from Dec 24 - Jan 1.
SingleOps is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
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