Generative AI Engineer

Job Title: Generative AI Engineer Location: Phoenix. AZ 85054 Duration: 06 Months Interview Process (Is face to face required): Yes (2nd round)

Experience:

8-10 years Education/Certifications:

BTech, MS, or relevant certifications

Must-Have Skills

Artificial Intelligence (AI)

Generative AI / Agentic AI

Java

Enterprise Architecture

AI-enabled Automation

Nice-to-Have

ITSM

ServiceNow

Slack Platform

Job Description We are looking for an

AI Automation Lead Engineer

to lead the architecture and delivery of an AI-enabled support automation platform.

Key Responsibilities

Own the overall solution architecture for the AI-enabled support automation platform.

Define the target architecture and integrations across

Traversals, Biggy, Slack, ServiceNow, EMIM, FIS, and AFS .

Establish

governance, security controls, AI guardrails, auditability, and approval workflows .

Lead

client workshops and executive-level technical reviews .

Drive key technical decisions across multiple workstreams.

Lead automation, development, and end-to-end delivery.

Top 3 Responsibilities

Automation

Development

Delivery

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