Design, develop, and maintain applications that generate code, pipelines, and web applications automatically via prompts using generative and agentic AI.
Enhance contact center operations by integrating generative AI solutions that improve customer experience and operational efficiency.
Apply software design principles and common patterns to write clean, maintainable, and scalable code.
Leverage unit testing frameworks to ensure code quality and reliability.
Experiment with and implement cutting-edge LLM agentic technologies to enhance application capabilities.
Collaborate with cross-functional teams and business stakeholders to accelerate adoption of AI-powered tools.
Implement GAI solutions in alignment with AI Policies.
Conduct R&D to explore new AI techniques and future technologies such as blockchain and quantum computing.
Optimize and fine-tune AI models for performance, scalability, and accuracy.
Provide technical guidance and mentorship to junior team members.
Qualifications
Bachelor’s degree in Computer Science, Information Systems, or related discipline; or 8 years of equivalent work experience in lieu of a degree.
2-3 years of hands-on experience with generative AI implementations.