Forward Deployed AI Engineer

Forward Deployed EngineerAs a Forward Deployed Engineer at TENEX, you are a customer-embedded problem solver. You live inside strategic customer accounts, discover what is broken or missing, and build solutions — combining AI, data, and security expertise to ship things that matter. Your work doesn't stay in one customer's environment; it feeds back into what TENEX builds for everyone.Job ResponsibilitiesEmbed directly within assigned customer accounts to deeply understand their environment, workflows, and security challengesFollow the FDE engagement loop: Discover, Ideate, Document, Build, Ship — moving from problem identification to working solution with a bias toward actionBuild custom solutions tailored to customer needs — including automations, integrations, AI-assisted workflows, data pipelines, and security tooling extensionsApply combined expertise across AI, data, and security to solve problems that off-the-shelf tools cannot addressDocument solutions thoroughly so they can be reviewed, refined, and offered to other customers across the platformContinuously identify and surface new problem areas, data opportunities, and intelligence gaps encountered during customer engagements — feeding these discoveries into the AI & DS function for evaluation and developmentCollaborate closely with the AI & Data Science function — surfacing cross-customer intelligence needs directly from customer engagementsMaintain a strong working relationship with customer technical stakeholders throughout the engagementManage multiple active customer accounts concurrently, maintaining deep focus and high-quality output across each engagementEscalate blockers or account risks to the Director or Staff-level engineers when appropriateRequired Skills & QualificationsTechnical & Industry Expertise3+ years in software engineering, security engineering, or a technical customer-facing roleStrong programming skills in Python and/or another general-purpose language (Go, TypeScript, etc.)Experience working directly with customers to solve complex technical problemsFamiliarity with AI/ML tooling, data pipelines, or data engineering conceptsKnowledge of security operations, SIEM/SOAR, cloud security, or endpoint securityAbility to rapidly prototype and ship working solutions in ambiguous, fast-changing environmentsStrong technical documentation skills — you write things down so they can scaleSoft SkillsStrong problem-solving and troubleshooting skills with a bias toward actionExcellent customer-facing communication and collaboration abilitiesAbility to thrive in a fast-paced, high-performance startup environmentPassion for cybersecurity, automation, and continuous improvementEducation & CertificationsBachelor's degree in Computer Science, Cybersecurity, Engineering, or a related field (or equivalent practical experience)Relevant certifications such as CISSP, CISM, GIAC certifications, Google Cloud Professional, Microsoft SC-200/AZ-500, or AWS Certified Solutions Architect are a plusWhy Join Us?Opportunity to work with cutting-edge AI-driven cybersecurity technologies and next-generation security platformsCollaborate with a talented and innovative team focused on continuously improving security operationsCompetitive salary and benefits packageA culture of growth and development, with opportunities to expand your expertise in AI, cybersecurity, and engineeringBe part of building something new — TENEX's Forward Deployed Engineering organization is a greenfield opportunity to define how enterprise security is delivered at scale