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Director of Forward Deployed AI Engineering

TenEx
4 hours ago
Full-time
On-site
East New York, New York, United States
Director of Forward Deployed AI Engineering

As Director of Forward Deployed AI Engineering, you lead the most innovative team in the TENEX FDE organization — a dual-function group of customer-embedded engineers and AI & Data Scientists working to solve hard problems and build solutions that scale. You will define how the team engages with customers, how solutions are built and productized, and how AI-native tooling accelerates the work. This role is perfect for those already in the Sarasota, FL or Kansas City, MO metro area, or eager to join us. Immerse yourself in a high-performance environment built on integrity, innovation, and a relentless drive to protect our customers. Job Responsibilities

Lead and scale the Forward Deployed AI Engineering team across its two functions: customer-embedded engineering and AI & Data Science

Own the team's mandate: embed in strategic customer accounts to discover problems, build high-grade solutions, and produce cross-customer intelligence that elevates the entire platform

Define the engagement model for FDE work — how engineers are assigned to accounts, how engagements are scoped, and how solutions are documented and productized

Oversee the AI & Data Science function — ensuring cross-customer telemetry, threat intelligence, and detection optimization work is translated into tools that the SE&A team can operate

Partner with Sales to identify strategic accounts that are candidates for FDE engagement

Partner with the SE&A and Rapid Deployment teams to ensure FDE-built solutions flow back into the broader delivery model

Serve as an executive-level presence with strategic customers — participating in account reviews and helping define the roadmap for embedded engagements

Evaluate new AI technologies, data science tooling, and engineering approaches that can improve team output and customer outcomes

Hire, develop, and retain engineers across both the FDE and AI & DS functions

Report to VP of Forward Deployed Engineering on team health, account coverage, and solution impact

Required Skills & Qualifications

Technical & Industry Expertise

8+ years in technical leadership with experience in embedded engineering, professional services, or customer-facing technical roles

Deep understanding of AI/ML, data science, and cybersecurity domains

Experience building teams that work in a customer-embedded or problem-first engineering model

Strong ability to define engagement models, scoping frameworks, and delivery methodologies

Proven track record partnering with Sales on strategic account identification and expansion

Executive-level communication and customer relationship management skills

Experience managing cross-functional collaboration across engineering, security, and data science

Soft Skills

Strong problem-solving and troubleshooting skills with a bias toward action

Excellent customer-facing communication and collaboration abilities

Ability to thrive in a fast-paced, high-performance startup environment

Passion for cybersecurity, automation, and continuous improvement

Education & Certifications

Bachelor's degree in Computer Science, Cybersecurity, Engineering, or a related field (or equivalent practical experience)

Relevant certifications such as CISSP, CISM, GIAC certifications, Google Cloud Professional, Microsoft SC-200/AZ-500, or AWS Certified Solutions Architect are a plus

Why Join Us?

Opportunity to work with cutting-edge AI-driven cybersecurity technologies and next-generation security platforms

Collaborate with a talented and innovative team focused on continuously improving security operations

Competitive salary and benefits package

A culture of growth and development, with opportunities to expand your expertise in AI, cybersecurity, and engineering

Be part of building something new — TENEX's Forward Deployed Engineering organization is a greenfield opportunity to define how enterprise security is delivered at scale