Applied AI Engineer
Software Guidance & Assistance, Inc., (SGA), is searching for an Applied AI Engineer for a contract assignment with one of our premier Financial Services clients in New York, NY. The team is building an enterprise grade GenAI workflow platform to enable document data extraction, embedded productivity assistants, and automated business workflows across business lines. This is not a research or demo role. We are seeking senior hands-on full stack engineers who have designed, built, and operated GenAI systems in production, and understand failure modes, evaluation, and governance as first class AI-powered systems.
Responsibilities:
Design and evolve reusable GenAI workflows used across Lending business lines.
Develop an enterprise grade AI-based document ingestion and data extraction capability, including traceability, confidence scoring, and human-in-the-loop review.
Build AI-powered assistants embedded in Lending systems using agentic workflows.
Deliver automated content and deck generation workflows for reporting and approvals.
Provide expert advice on GenAI architecture including model selection, orchestration patterns, and evaluation strategy.
Establish LLM Ops practices: extraction accuracy, assistant reliability, prompts management, and audit monitoring.
Design and implement controls for entitlements, PII handling within open-source models in a regulated environment.
In the role you are expected to act as a hands-on technical expert, and it has a clear path to becoming a platform owner responsible for shared GenAI standards across Lending.
Required Skills:
2+, dedicated experience in practical application of GenAI solutions in an enterprise business environment.
Designing and operating GenAI orchestration frameworks in production beyond vendor examples (e.g., LangChain systems)
5+ years of strong front-to-back engineering experience, focusing on AI ML platforms and workflows (Python or Java).
Proven experience building and operating production grade GenAI / LLM platforms, applying patterns such as RAG, tool/function calling, agentic workflows, and validated structured outputs.
Strong LLM Ops expertise, including evaluation harnesses, prompt and version management, regression testing, observability, and reliability measurement in production systems.
Hands on experience building AI-first data ingestion pipelines with measurable quality, accuracy, and reliability.
Advanced retrieval experience advanced vector search, including multi vector and late interaction approaches (e.g., ColBERT, chunking), multi stage retrieval pipelines, metadata filtering, reranking.
Solid understanding of evaluation metrics and how they shape practical RAG system design (e.g., recall vs precision, latency vs quality, MRR, NDCG).
Experience operating GenAI systems through real production failures (model regressions, retrieval degradation, prompt drift, data quality issues) and designing mitigation strategies.
Preferred Skills:
Fixed Income or Institutional Lending domain experience.
Experience working in regulated environments with strong audit and control requirements.
Familiarity with enterprise security, data governance, and entitlement models.
Experience designing reusable internal platforms or shared developer tooling.
Frontend experience is beneficial (Angular or React)
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work.