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AI Engineer – GenAI Platform Support

BrickRed Systems
3 hours ago
Full-time
On-site
We are looking for an

AI Engineer – GenAI Platform Support

to configure, support, secure, and deploy enterprise

GenAI platforms

such as

Claude, OpenAI, Glean , and similar AI solutions.

Is this the role you are looking for If so read on for more details, and make sure to apply today. The ideal candidate should have hands-on experience with

AI/ML, Python, prompt engineering, model tuning, cloud platforms, security controls, and enterprise AI integrations , along with the ability to troubleshoot platform issues and support production feature releases. Key Responsibilities Configure and support enterprise

GenAI platforms

including

Claude, OpenAI, and Glean . Manage

Entra groups, security settings, scoped access, and Cybersecurity approvals . Troubleshoot bugs and defects and coordinate with

platform vendors

for resolution. Develop technical solutions for client application management and required security controls. Support

feature releases, pilots, approvals, and production deployments . Collaborate with cross-functional teams to integrate AI solutions into business workflows. Apply

prompt engineering, model tuning, and AI/ML development

techniques. Support enterprise AI platforms while following

Zero-Trust and security standards . Required Qualifications Experience with

AI/ML or Generative AI

technologies. Hands-on experience with

Python or R

for AI/software development. Knowledge of

Prompt Engineering and Model Tuning . Experience integrating AI solutions into

business workflows . Understanding of

cloud computing and enterprise application environments . Strong troubleshooting, collaboration, communication, and problem-solving skills. Preferred Qualifications 2–4+ years

developing or deploying ML models. Experience with

fine-tuning, prompt engineering, and GenAI applications . Experience configuring enterprise AI platforms such as

Claude, OpenAI, or Glean . Knowledge of

Microsoft Entra, Zero-Trust, scoped access, and security controls . Experience with

feature release management and production deployments . AI/ML, Computer Science, Data Science, or Engineering background. Relevant

Machine Learning, Data Science, or Analytics certifications . ABOUT BRICKRED SYSTEMS BrickRed Systems is a global leader in next-generation technology consulting and workforce solutions, specializing in delivering high-quality talent across digital, engineering, marketing, analytics, finance, operations, and business transformation domains. With a strong emphasis on innovation, scalability, and client success, BrickRed Systems helps organizations solve complex business challenges by providing skilled professionals across strategy, technology, creative, and operational functions. xsgimln BrickRed fosters a culture of continuous learning, collaboration, and excellence, enabling professionals to contribute to high-impact global initiatives while advancing their careers.